Support
Questions, bugs or feedback? Email hello@fitpixel.app and include the email address you signed up with. We aim to reply within two business days.
Your account
- Forgot your password: on the sign-in screen, tap Forgot password? and follow the emailed link.
- Delete your account: in the app, go to Settings → Account info → Delete account. This permanently removes your account and the data stored on our servers.
Apple Health
Fit Pixel only reads from Apple Health and never writes to it. To change what it can read, open the iPhone Settings app → Health → Data Access & Devices → Fit Pixel. You can check what's connected in the app under Settings → Health & wearables.
Safety in chat
- Report or block: press and hold a message from another Pixel, then choose Report message or Block.
- Unblock: go to Settings → Blocked Pixels.
- For anything urgent or a safety concern, email hello@fitpixel.app.